Thursday, December 19, 2019
Emotional Intelligence And Human Resource Management
In the past years, many people have written about emotional intelligence role in the workplace. Experts belong to emotional intelligence (EI) field provides many models and definitions to understand the concept and meaning of emotional intelligence and its effects on individualââ¬â¢s (Employees, managers, supervisors) performance. As the world is becoming organizational world and as the time passes change is occurring in almost every field. Thus Organizations (public and private sector) have to manage change effectively to prevent the performance of workers from any harm. For this purpose Emotional Intelligence plays a very important and significant role in helping the individuals to cope with this dynamic change in the workplace. As mentioned by Naseer, Chisti, Aahman and Jumani (2011), Emotional Intelligence (EI) concept was first introduced by Mayer and Salovay. Then it was further popularized by Golman, when he raise a question that ââ¬Å"Why EI can matter more than IQ? Since then, this area become more attractive in many fields like leading, OB organizational behaviour and HRM Human Resource Management. (Naseer, Chishti, Rahman, Jumani, 2011). According to John Mayer and Peter Salovey ââ¬Å"Emotional intelligence is the ability to identify and understand accurately oneââ¬â¢s own and otherââ¬â¢s emotional reactions. It also includes the ability to handle oneââ¬â¢s emotions so that good decisions can be made and individuals can act effectivelyâ⬠. (Mayer and Salovey, 1993). ââ¬Å"EI is socialShow MoreRelatedEssay The Challenge of Developing Successful Leaders 1237 Words à |à 5 Pagesorganizations fail to cultivate the human resources that they already have because; they are unaware of their employeesââ¬â¢ potential, they have not implemented a program for mentoring and development, or they may not have the funds to invest in training and development to further their employeesââ¬â¢ capabilities. 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